Freemen Investments Policy
Committee Policy
Guidelines and frameworks for corporate committee operations.
Interest Rate Policy
Detailed principles governing the determination of interest rates, penal interest, and associated processing charges.
Credit Policy
Core guidelines for credit appraisal, borrower evaluation, and loan sanctioning protocols.
Internal Audit Policy
Framework for periodic internal auditing, financial reviews, and operational compliance.
Customer Grievance Redressal Policy
Our official mechanism and escalation matrix for resolving customer complaints efficiently and respectfully.
IT Policy
Protocols for information technology usage, data security, and digital infrastructure management.
Fair Practice Code Policy
Guidelines ensuring transparency in dealings with customers regarding interest rates, processing fees, and loan appraisal.
K Y C A M L Policy
Guidelines for customer identification, risk management, and compliance with national AML regulations.
Fraud Monitoring Reporting Policy
Systems and procedures to detect, monitor, and report fraudulent activities accurately.
Risk Management Policy
Comprehensive strategy for identifying, assessing, and mitigating operational and financial risks.
Gold Loan Policy
Specific regulations, valuation mechanisms, and lending terms directed at gold-backed asset loans.
Whistle Blower Policy
Confidential framework enabling employees and stakeholders to report unethical practices safely.
RBI Circulars & Disclosures
Latest regulatory updates and official compliance notices.